Shipping policy
All orders are shipped using third-party carrier services.
Processing and delivery times
Please allow approximately 10–35 days for your order to arrive, unless a different timeframe is stated on the product page or confirmed by email.
Delivery times may vary depending on your location, carrier delays, customs processing, seasonal demand, or other circumstances outside our control.
Order status
If more than 35 days have passed and your order has not arrived, please contact us at info@charmingreplicas.com so we can review the status of your order.
Shipping address
Please make sure that your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
Customs, duties and import fees
For orders shipped outside the European Union, customs duties, taxes, import fees or other local charges may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged or lost packages
If your order arrives damaged, please contact us at info@charmingreplicas.com as soon as possible and include your order number, photos of the damaged item and photos of the packaging.
If a package appears to be lost or significantly delayed, please contact us and we will review the situation with the carrier where possible.
Returns and refunds
Returns, refunds, exchanges and withdrawal requests are handled according to our Refund Policy.